AFB Practice Workshop: How to Review and Assess Operational Resilience Frameworks – Common Failings and Best Practices

Since 1 April 2025, firms have been required to carry out mapping and testing to ensure they remain within specified impact tolerances for each important business service. Firms must have made the necessary investments to operate consistently within their impact tolerances.

Join your peers and learn from industry experts at Kroll, as we look at the ongoing challenges of maintaining operational resilience frameworks, as the market, regulatory focus and client demands evolve post implementation (including internal audit engagement with third parties).

Why attend?

The workshop will provide attendees with working examples and best practice in order to identify firms’ key controls and evidence gathering. It will discuss governance and oversight points (such as self-assessments, lessons learned, and remediation actions) as well as highlight other considerations and regulations (Consumer Duty and DORA).

Attendees will receive:

• Practical tips to ensure their bank’s audits of operational resilience are effective in identifying failure to meet regulatory expectations
• A good understanding of robust control frameworks and effective operational resilience strategies

Who should attend?

This workshop is aimed at Internal Audit, Operations teams and specifically for those responsible for meeting operational resilience requirements.

Speaker

Richard Taylor – Director, Financial Services Compliance and Regulation

Richard works with clients on due diligence, risk management, operational resilience, client assets, environmental, social and governance (ESG) matters and oversight of outsourced service providers. He has over 16 years of experience in the financial services industry in a number of roles, having worked with numerous clients, including banks, asset managers, payment service providers, crypto-currency firms and peer to peer lenders.

Prior to joining Kroll, Richard worked with various asset management companies. He has worked on numerous s.166/Skilled Person (or equivalent, outside of the UK) reviews covering a wide range of issues, including enterprise risk management, credit risk, anti-money laundering, client assets and the oversight of outsourced service providers.

Richard’s other focus areas include regulatory due diligence and operational due diligence reviews, assisting a broad range of financial services firms globally to identify sources of potential regulatory risk (typically on behalf of potential investors). Richard has also been heavily involved in advising clients on risk management frameworks, governance and compliance frameworks, and implementation of regulatory change.

Richard holds the Chartered Institute for Securities & Investment Diploma in Investment Compliance.

Logistics

Fee: £265 + VAT

Date: Tuesday 30 September 2025

Time: 9:00 – 11:00 (arrivals and refreshments from 8:30)

Places: Maximum of 22 people

Format: In-person at Kroll, The News Building, Level 6, 3 London Bridge Street, SE1 9SG

If you would like to submit a question or have any specific areas that you would like the session to address, please send them to AFB at secretariat@foreignbanks.org.uk. You will receive details on how to join this session a week before the event.